{"id":468,"date":"2025-08-21T20:45:34","date_gmt":"2025-08-21T20:45:34","guid":{"rendered":"https:\/\/broadnetportal.com\/?page_id=468"},"modified":"2025-08-25T22:31:25","modified_gmt":"2025-08-25T22:31:25","slug":"refunds-policy","status":"publish","type":"page","link":"https:\/\/broadnetportal.com\/index.php\/refunds-policy\/","title":{"rendered":"Refunds policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"468\" class=\"elementor elementor-468\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc42c5a e-flex e-con-boxed e-con e-parent\" data-id=\"dc42c5a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e367b34 elementor-widget elementor-widget-heading\" data-id=\"e367b34\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h3 dir=\"auto\" style=\"padding: 0px;margin: 0px 0px 40px;font-family: Roboto, sans-serif;font-size: 48px;line-height: 1.3\">Returns &amp; Refunds policy<\/h3><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-798f648 e-flex e-con-boxed e-con e-parent\" data-id=\"798f648\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3c678d elementor-widget elementor-widget-text-editor\" data-id=\"f3c678d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">You are entitled to cancel your order within 30 days without giving any reason for doing so.<\/p>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.<\/p>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.<\/p>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">You can inform us of your decision by e-mail <a target=\"_blank\" href=\"mailto:Info@tvinternetzone.com\" style=\"padding: 0px; margin: 0px;\">Info@BoardnetPortal.com<\/a><\/p>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 32px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.<\/p>\n<h6 dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: Roboto, sans-serif; font-size: 18px; font-weight: 600; line-height: 1.3; text-transform: none; letter-spacing: normal; white-space-collapse: break-spaces;\">Conditions for returns:<\/h6>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">In order for the goods to be eligible for a return, please make sure that:<\/p>\n<ul dir=\"auto\" style=\"padding: 0px 0px 0px 40px; margin: 0px; color: rgb(29, 30, 32); font-family: &quot;DM Sans&quot;, sans-serif; font-size: medium; white-space-collapse: break-spaces;\">\n<li style=\"padding: 0px; margin: 0px; color: inherit;\">\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 8px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; line-height: 1.5; text-decoration-style: solid; text-decoration-color: rgb(29, 30, 32);\">The goods were purchased in the last 30 days<\/p>\n<\/li>\n<li style=\"padding: 0px; margin: 0px; color: inherit;\">\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; line-height: 1.5; text-decoration-style: solid; text-decoration-color: rgb(29, 30, 32);\">The goods are in the original packaging<\/p>\n<\/li>\n<\/ul>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">The following goods cannot be returned:<\/p>\n<ul dir=\"auto\" style=\"padding: 0px 0px 0px 40px; margin: 0px; color: rgb(29, 30, 32); font-family: &quot;DM Sans&quot;, sans-serif; font-size: medium; white-space-collapse: break-spaces;\">\n<li style=\"padding: 0px; margin: 0px; color: inherit;\">\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 8px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; line-height: 1.5; text-decoration-style: solid; text-decoration-color: rgb(29, 30, 32);\">The supply of goods made to your specifications or clearly personalized.<\/p>\n<\/li>\n<li style=\"padding: 0px; margin: 0px; color: inherit;\">\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 8px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; line-height: 1.5; text-decoration-style: solid; text-decoration-color: rgb(29, 30, 32);\">The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.<\/p>\n<\/li>\n<li style=\"padding: 0px; margin: 0px; color: inherit;\">\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 8px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; line-height: 1.5; text-decoration-style: solid; text-decoration-color: rgb(29, 30, 32);\">The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.<\/p>\n<\/li>\n<li style=\"padding: 0px; margin: 0px; color: inherit;\">\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; line-height: 1.5; text-decoration-style: solid; text-decoration-color: rgb(29, 30, 32);\">The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.<\/p>\n<\/li>\n<\/ul>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 32px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.<\/p>\n<h6 dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 8px; color: rgb(29, 30, 32); font-family: Roboto, sans-serif; font-size: 18px; font-weight: 600; line-height: 1.3; text-transform: none; letter-spacing: normal; white-space-collapse: break-spaces;\">Returning Goods<\/h6>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address <\/p>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\"><span style=\"color: rgb(43, 45, 66); font-family: Mulish, Helvetica, Arial, sans-serif, serif; font-size: 16px; text-align: center;\">8431 252ND ST&nbsp;<\/span><span style=\"color: rgb(43, 45, 66); font-family: Mulish, Helvetica, Arial, sans-serif, serif; font-size: 16px; text-align: center;\">BelleRose NY 11426<\/span><\/p>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 32px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.<\/p>\n<h6 dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: Roboto, sans-serif; font-size: 18px; font-weight: 600; line-height: 1.3; text-transform: none; letter-spacing: normal; white-space-collapse: break-spaces;\">Gifts:<\/h6>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 16px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">If the goods were marked as a gift when purchased and then shipped directly to you, you&#8217;ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.<\/p>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 32px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">If the goods weren&#8217;t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.<\/p>\n<h6 dir=\"auto\" style=\"padding: 0px; margin: 0px 0px 8px; color: rgb(29, 30, 32); font-family: Roboto, sans-serif; font-size: 18px; font-weight: 600; line-height: 1.3; text-transform: none; letter-spacing: normal; white-space-collapse: break-spaces;\">Contact Us<\/h6>\n<p dir=\"auto\" style=\"padding: 0px; margin: 0px; color: rgb(29, 30, 32); font-family: &quot;Open Sans&quot;, sans-serif; font-size: medium; line-height: 1.5; white-space-collapse: break-spaces;\">If you have any questions about our Returns and Refunds Policy, please contact us by e-mail <a target=\"_blank\" href=\"mailto:Info@tvinternetzone.com\" style=\"padding: 0px; margin: 0px;\">Info@BoardnetPortal.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds policy You are entitled to cancel your order within 30 days without giving any reason for doing so. The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"saved_in_kubio":false,"footnotes":""},"class_list":["post-468","page","type-page","status-publish","hentry"],"kubio_ai_page_context":{"short_desc":"","purpose":"general"},"_links":{"self":[{"href":"https:\/\/broadnetportal.com\/index.php\/wp-json\/wp\/v2\/pages\/468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/broadnetportal.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/broadnetportal.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/broadnetportal.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/broadnetportal.com\/index.php\/wp-json\/wp\/v2\/comments?post=468"}],"version-history":[{"count":10,"href":"https:\/\/broadnetportal.com\/index.php\/wp-json\/wp\/v2\/pages\/468\/revisions"}],"predecessor-version":[{"id":526,"href":"https:\/\/broadnetportal.com\/index.php\/wp-json\/wp\/v2\/pages\/468\/revisions\/526"}],"wp:attachment":[{"href":"https:\/\/broadnetportal.com\/index.php\/wp-json\/wp\/v2\/media?parent=468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}